TERMS & CONDITIONS
Effective Date: July 2026
Welcome to KASSANDRA THE LABEL. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree with these Terms & Conditions, please refrain from using our website.
GENERAL
Throughout these Terms & Conditions, "we", "us", "our" and "KASSANDRA THE LABEL" refer to the owner and operator of this website.
These Terms & Conditions apply to all visitors, customers and users of our website.
ELIGIBILITY
By placing an order through our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make the purchase.
PRODUCTS
We strive to display our products as accurately as possible.
Please note that colours, textures and product appearance may vary slightly depending on your device's display settings and photography lighting.
Product descriptions, pricing and availability may change without prior notice.
PRICING
All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change pricing, promotions and product availability at any time without notice.
ORDERS
Once an order has been placed, you will receive an order confirmation email.
Acceptance of your order occurs once your order has been processed and dispatched.
We reserve the right to refuse or cancel any order where we reasonably suspect fraudulent activity, payment issues or pricing errors.
PAYMENTS
We accept secure payments through our approved payment providers available at checkout.
Payment must be successfully authorised before your order can be processed.
SHIPPING
Shipping costs and estimated delivery timeframes are provided during checkout.
Please refer to our Shipping & Delivery Policy for full shipping information.
RETURNS & EXCHANGES
Returns, exchanges and refunds are governed by our Returns & Exchanges Policy.
Please review this policy before making a purchase.
PROMOTIONS & DISCOUNT CODES
Promotional offers and discount codes:
Cannot be exchanged for cash.
May not be combined unless otherwise stated.
May exclude selected products or collections.
May be withdrawn or amended at any time without notice.
GIFT CARDS (If Applicable)
Gift Cards are non-refundable and cannot be redeemed for cash unless required by Australian law.
Lost or stolen Gift Cards cannot be replaced.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to photographs, product images, logos, branding, graphics, videos, designs, text and website content, is the property of KASSANDRA THE LABEL or its licensors.
No content may be copied, reproduced, distributed or used without our prior written permission.
WEBSITE USE
You agree not to:
Use our website for unlawful purposes.
Attempt to interfere with the security or operation of the website.
Upload harmful software or malicious code.
Misuse or copy website content without permission.
LIMITATION OF LIABILITY
To the fullest extent permitted by Australian law, KASSANDRA THE LABEL shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or the purchase of our products.
Nothing in these Terms & Conditions excludes any rights or remedies available to you under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement, repair or refund where required by law.
Nothing in these Terms & Conditions limits your rights under the Australian Consumer Law.
PRIVACY
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
THIRD-PARTY LINKS
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices or policies of those websites.
CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page and will take effect immediately upon publication.
GOVERNING LAW
These Terms & Conditions are governed by the laws of the State of Victoria, Australia.
Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria.
CONTACT OUR CONCIERGE
If you have any questions regarding these Terms & Conditions, our Concierge team is here to assist.
Email: kassandrathelabel@taholdingsgroup.com